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Of course, if they did not have a no reply text address, I could have responded to the four texts they sent. They had freaked out because they could not reach me by phone at three numbers that were old ones not active (I know they have my current number because they sent me texts at it and same bank sometimes calls about my other accounts at the cell phone I never turn off and which has a voice mailbox).
STAKEHOLDER MIND MAPPING FOR MINDNODE SOFTWARE
I was also asked if the payment made on the account was one I had made (I asked the customer service rep if she thought that if someone had paid a bill for me that I would tell her it was an erroneous transaction and she laughed for a long time) as well as a $71 charge to a software company outside the US. The computer also questioned the $1 charge at a gas station this afternoon (which the human representative immediately recognized as the established practice of gas stations opening charge lines with their automated payment systems of $1 when you swipe your card and then next day putting a $92 charge on the card for filling the tank).
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Their computer program was not smart enough to figure out that it was not unreasonable for someone to have breakfast at 6:30am at a Panera in Durham and then walk into a Panera in Chapel Hill later in the day with 30 minutes to kill and had a coffee (and a Danish I probably should not have had) while I played with my iPad on their free wireless connection.
The red flag event was that I had made an earlier charge of $9.65 at Panera about eight hours before. They had put a hold on my card because they had some questions about my charges from the prior few days. Then I got four text messages from the bank saying that they are rejected my charges. She ran the card three more times and it was rejected. I figured it was the magnetic strip on the card which had failed or that the new trainee using the cash register may have made a mistake. This afternoon I went to the local Panera and paid by credit card. November 5th by George Huba in Healthcare Psychology To map information that you do not fully understand is doing a disservice both to the reader and to your reputation.Ĭlick on the image (twice) to fully expand. A mind map may make information look more valid or important than it is, so the author of the map has to be responsible fully researching the information to be presented BEFORE MAPPING. The mind map should be used as a METHOD to accurately report correct, important information. You want to teach it in a way that improves the chances that it is learned? Make sure it is true.Ī mind map is a METHOD. Personally I care less if a business person hires the wrong management consultant and buys the Brooklyn Bridge, but that is a matter of personal preference and I still would not like to see shareholders hurt. The problem of presenting bad information and helping others learn it well is probably the most important when the content is derived from medicine, healthcare, psychology, or education.
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Mac or PC.ĭo not tell me you have a map of some important psychological issue when you do not have a single citation to replicable science, or at least well-accepted theory, anywhere in the map or the accompanying text. I will decide if it is a diamond or zirconium. Show me the source of the information and what evidence supports it. (The kind of good information that would never make it onto the Fox Cable network.) You know, the kind that is scientifically proven, well interpreted, important, replicable, unbiased. If the method makes the learning of “good” information faster and more accurate, it does the same thing for “bad” information, idea garbage, or propaganda. Mind mapping is a wonderful tool for misinforming. Mind mapping is a wonderful tool for informing. I endorse the successful use of mind mapping. Many use it to inform others of important facts and make sure those facts are remembered, understood within context, associated as appropriate with other knowledge, communicated well, and result in learning. If I only could choose four of these programs, in order these would be … This is what I like for the computing needs I have. And a bunch of utilities to enhance the “big programs” that never come with all of the bells and whistles I need. Rather I need a thinking environment, a writing environment, and a visualization environment. I do not need a word processor or a spreadsheet or a statistical program.
STAKEHOLDER MIND MAPPING FOR MINDNODE HOW TO
I use my Mac, and its software, primarily as an aid to thinking about everything from what to buy at the grocery store to how to develop large healthcare systems (after all, nobody working for Secretary Sebelius is doing any thinking so …). List of concept- and mind-mapping softwareīest Mac Apps of 2013 (for G Huba’s Computing Environment).